At Gov iPhone Wireless, your privacy and trust are important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, apply for government assistance, or communicate with our team.
1. Information We Collect
We collect the following information to determine eligibility and provide our services:
Personal Information: Full name, date of birth, contact information (email, phone number), address.
Eligibility Data: Income details, household size, and assistance program participation (e.g., SNAP, Medicaid).
Technical Data: IP address, browser type, device type, and pages visited (used for analytics and fraud prevention).
Voluntary Communications: Any information you submit through our contact forms, email, or chat support.
2. How We Use Your Information
We use your information to:
- Determine eligibility for Lifeline and ACP programs
- Process and manage your application
- Communicate important updates or support
- Improve our website and services
- Comply with legal, regulatory, and program-specific obligations
We do not sell your personal information under any circumstances.
3. How We Share Your Information
We may share your information only when necessary:
- With government agencies and program administrators (e.g., USAC) for program compliance
- With third-party service providers for secure application processing or device shipment
- As required by law, court order, or to prevent fraud or abuse
All third parties are required to maintain confidentiality and comply with data protection standards.
4. Data Security
We implement strong safeguards to protect your data:
- SSL encryption for all form submissions
- Limited access to personal information by authorized staff only
- Secure storage systems and firewalls to prevent unauthorized access
5. Your Rights & Choices
You have the right to:
- Request access to your personal data
- Correct or update your information
- Withdraw consent at any time
- Request deletion of your data (unless required for compliance)
You can make these requests by emailing us at support@goviphoneswireless.com.
6. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Improve website performance and user experience
- Analyze site traffic and prevent fraud
You can disable cookies in your browser settings if desired.
7. Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from minors without parental consent.
8. Third-Party Links
Our website may include links to third-party sites (e.g., program resources). We are not responsible for the privacy practices of those sites. Please review their privacy policies separately.
9. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be posted here with an updated date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or your data, please contact us:
📧 Email: support@goviphoneswireless.com
📞 Phone: (212) 495-6783
📍 Location: New York, NY